Conflict in the workplace is a common occurrence, but it can cause stress and tension for all concerned. Handled well, however, conflict can provide an opportunity to improve processes and outcomes, dispel negativity and build relationships.
In this program we will use everyday conflict situations with colleagues, managers and customers to improve your ability to handle the emotion and stress of conflict, think through the situation and resolve it with confidence.
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Registrations at our events and programs are open to Local Government Professionals Australia, SA members, council employees, employees of regional subsidiaries and Local Government Professionals Australia, SA invited guests unless specified otherwise on the event or program brochure.
Live Virtual Classroom (via Zoom)
9:00 AM - 9:15 AM - Arrival - check tech is working
9:15 AM - 10:00 AM - Session 1
10:15 AM - 11:00 AM - Session 2
11:15 AM - 12:00 AM - Session 3