DEVELOPING SKILLS IN INFORMAL PERFORMANCE CONVERSATIONS AND INCREASING LEADERSHIP EFFECTIVENESS THROUGH PERFORMANCE COACHING SKILLS

Course overview

Many leaders find conversations about performance to be difficult and too often avoid them altogether. Providing feedback, particularly when a team member’s performance falls short of expectations is one of the most critical functions a leader performs. Yet for many this is one of the most dreaded and avoided.

This course enables participants to develop skills and confidence in holding these conversations in an easy and comfortable environment. Participants are provided opportunities to engage with a new and contemporary approach. They will prepare for effective performance conversations in their workplace.

Suitable for:

Coordinators, Team Leaders, Managers and Executives

Key learnings:

At the end of this course you will be able to:

Understand the importance of regular, informal conversations about performance
Identify the many components of a performance conversation
Create psychological safety in these conversations
Identify the gap between expectations and current performance
Adapt your style and approach to support each staff member
Understand the role of coaching in performance conversations
Utilise a framework to plan and guide conversations about performance

This course will include:

Pre-reading and pre-work
Engaging in large & small group discussions
Planning performance conversations
Simulating performance conversations (rehearsal)
Reflective practice in giving and receiving feedback

Duration: 1 day

Investment
Member: $572.50 + GST = $629.75
Non-member: $672.50 + GST = $739.75

Course Date: Taking Expressions of Interest

Delivery Method: This course is being delivered in person.

EXPRESS YOUR INTEREST

In-house
Contact LG Professionals SA for information on running this course In-house at your council.

Contact

Eve Jackson
Training Support Officer
e: eve@lgprofessionalssa.org.au
p: 08 8224 2092

Mailing Address: 148 Frome Street ADELAIDE SA 5000 Phone: 08 8224 2080 Email: admin@lgprofessionalssa.org.au