DEVELOPING SKILLS IN INFORMAL PERFORMANCE CONVERSATIONS AND INCREASING LEADERSHIP EFFECTIVENESS THROUGH PERFORMANCE COACHING SKILLS

Course overview

Many leaders find conversations about performance to be difficult and too often avoid them altogether.  Providing feedback, particularly when a team member’s performance falls short of expectations is one of the most critical functions a leader performs.  Yet for many this is one of the most dreaded and avoided.

This course enables participants to develop skills and confidence in holding these conversations in an easy and comfortable environment.  Participants are provided opportunities to engage with a new and contemporary approach.  They will prepare for effective performance conversations in their workplace.


Suitable for:
  • Coordinators, Team Leaders, Managers and Executives

Key learnings:

At the end of this course you will be able to:

  • Understand the importance of regular, informal conversations about performance
  • Identify the many components of a performance conversation
  • Create psychological safety in these conversations
  • Identify the gap between expectations and current performance
  • Adapt your style and approach to support each staff member
  • Understand the role of coaching in performance conversations
  • Utilise a framework to plan and guide conversations about performance
This course will include:
  • Pre-reading and pre-work
  • Engaging in large & small group discussions
  • Planning performance conversations
  • Simulating performance conversations (rehearsal)
  • Reflective practice in giving and receiving feedback


Duration: 1 day


Investment
Member: $525.00 + GST = $577.50
Non-member: $625.00 + GST = $687.50

Course Date: Taking Expressions of Interest


Delivery Method: This course is being delivered via a Live Virtual Classroom

EXPRESS YOUR INTEREST 


In-house
Contact LG Professionals SA for information on running this course In-house at your council.


Contact

  Gretel Mead
  Administration and Training Support Officer
  e: gretel@lgprofessionalssa.org.au 
  p: 08 8224 2086

Mailing Address: 148 Frome Street ADELAIDE SA 5000   Phone: 08 8224 2080   Email: admin@lgprofessionalssa.org.au


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