DEVELOPING SKILLS IN INFORMAL PERFORMANCE CONVERSATIONS AND INCREASING LEADERSHIP EFFECTIVENESS THROUGH PERFORMANCE COACHING SKILLS

Course overview

Many leaders find conversations about performance to be difficult and too often avoid them altogether.  Providing feedback, particularly when a team member’s performance falls short of expectations is one of the most critical functions a leader performs.  Yet for many this is one of the most dreaded and avoided.

This course enables participants to develop skills and confidence in holding these conversations in an easy and comfortable environment.  Participants are provided opportunities to engage with a new and contemporary approach.  They will prepare for effective performance conversations in their workplace.


Suitable for:
  • Coordinators, Team Leaders, Managers and Executives

Key learnings:

At the end of this course you will be able to:

  • Understand the importance of regular, informal conversations about performance
  • Identify the many components of a performance conversation
  • Create psychological safety in these conversations
  • Identify the gap between expectations and current performance
  • Adapt your style and approach to support each staff member
  • Understand the role of coaching in performance conversations
  • Utilise a framework to plan and guide conversations about performance
This course will include:
  • Pre-reading and pre-work
  • Engaging in large & small group discussions
  • Planning performance conversations
  • Simulating performance conversations (rehearsal)
  • Reflective practice in giving and receiving feedback


Duration: 1 day

Investment
Member: $500.00 + GST = $550.00
Non-member: $600.00 + GST = $660.00

Course Date: Tuesday 9 February 2021 

Register now

Delivery Method:
This course is being delivered via a Live Virtual Classroom


EXPRESS YOUR INTEREST 

In-house
Contact Taylor for information on running this course In-house at your council.


Contact

Taylor Kruger

Events and Administration Officer
e: admin@lgprofessionalssa.org.au  
p: 08 8291 7992

Mailing Address:  5 Hauteville Tce EASTWOOD SA 5063   Phone: 8291-7990;   Fax: 8451-1568   Email: admin@lgprofessionalssa.org.au


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