Program overview

Many leaders find conversations about performance to be difficult and too often avoid them altogether.  Providing feedback, particularly when a team member’s performance falls short of expectations is one of the most critical functions a leader performs.  Yet for many this is one of the most dreaded and avoided.

This program enables participants to develop skills and confidence in holding these conversations in an easy and comfortable environment.  Participants are provided opportunities to engage with a new and contemporary approach.  They will prepare for effective performance conversations in their workplace.

Suitable for:
  • Coordinators, Team Leaders, Managers and Executives

Key learnings:

At the end of this program you will be able to:

  • Understand the importance of regular, informal conversations about performance
  • Identify the many components of a performance conversation
  • Create psychological safety in these conversations
  • Identify the gap between expectations and current performance
  • Adapt your style and approach to support each staff member
  • Understand the role of coaching in performance conversations
  • Utilise a framework to plan and guide conversations about performance

This program will include:
  • Pre-reading and pre-work
  • Engaging in large & small group discussions
  • Planning performance conversations
  • Simulating performance conversations (rehearsal)
  • Reflective practice in giving and receiving feedback

Due to the COVID-19 situation, the Performance Coaching short program scheduled for Tuesday 31 March 2020 will be postponed to a later date when it is safe for everyone to attend.  We will provide you with a new date as soon as we can.

For those already registered:

In the first instance, we will transfer all registrations to this new date, noting that should you no longer be able to make it, substitutions are welcome up until 2 weeks prior. This will ensure your development opportunity is not lost but rather ‘time shifted.’

We will keep in touch with you along the way, and if the Performance Coaching short program no longer suits, we can issue you with a PD Voucher with an expiration date of 30 June 2021 to use on alternate development opportunities with us.

For those keen to secure a place:

Register your interest here to be the first to find out when registrations for this program open.

For further information on how we are navigating through the COVID-19 pandemic, please refer to the letter from our President and CEO here.

We were really looking forward to delivering this short program for you, but everyone’s health and safety as well as the integrity of our program experiences are more important.

Should you have any questions please do not hesitate to contact Kate Staples on 08 8291 7996.

Key Dates
Program commences Tuesday 31 March 2020 - POSTPONED

Members: $514.00 + GST = $565.40
Non - Members: $642.50 + GST = $706.75




Kate Staples
Manager Professional Development & Networks

  p: 08 8291 7996

Mailing Address:  5 Hauteville Tce EASTWOOD SA 5063   Phone: 8291-7990;   Fax: 8451-1568   E-mail:

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