As part of our Reform Ready Series these courses will equip council staff with the skills to lead and be part of high performing teams delivering excellent service to the community.


This course enables participants to develop skills and confidence in holding these conversations in an easy and comfortable environment.  Participants are provided opportunities to engage with a new and contemporary approach. They will prepare for effective performance conversations in their workplace.

Suitable for: Coordinators, Team Leaders, Managers and Executives

Duration: 1 day

Investment
Member: $500.00 + GST = $550.00
Non-member: $600.00 + GST = $660.00

Course Date: Tuesday 23 February 2021

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In this course we will use everyday conflict situations with colleagues, managers and customers to improve your ability to handle the emotion and stress of conflict, think through the situation and resolve it with confidence.

Suitable for: Officers at all levels

Duration: 1 day

Investment
Member: $500.00 + GST = $550.00
Non-member: $600.00 + GST = $660.00

Course Date: Taking Expressions of Interest

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This course enables you to identify the dynamics at play where there is tension between needing to meet compliance requirements, meeting strategic objectives and maintaining strong customer relations within the community. 

Suitable for: Any staff providing internal or external customer service within a compliance/regulatory framework - eg. Customer Service Officers, General Inspectors, Regulatory Officers, Planning and Development Officers, Records Officers, IT Officers, HR Officer, Procurement Officers

Duration: 2 x 2 hour sessions via Zoom.

Investment
Member: $500.00 + GST = $550.00
Non-member: $600.00 + GST = $660.00

Course Date: 17 and 31 March 2021

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This course will provide you with the knowledge and skills to improve your time management approach to your daily and weekly workload—work smarter, not harder! You’ll dive into issues that are preventing you from reaching optimum effectiveness and develop a range of techniques and strategies to better manage your time and get more out of your day.

Suitable for: Officers at all levels

Duration: 2 x 2 hour sessions via Zoom.

Investment
Member: $500.00 + GST = $550.00
Non-member: $600.00 + GST = $660.00

Course Date: 22 February and 1 March 2021



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Contact

e: admin@lgprofessionalssa.org.au  
p: 08 8291 7990

Mailing Address:  5 Hauteville Tce EASTWOOD SA 5063   Phone: 8291-7990;   Fax: 8451-1568   Email: admin@lgprofessionalssa.org.au


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