Our Short Courses have been specifically created to support you best, no matter your role, key focus, or the stage of your local government career. |
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Beyond providing you with essential knowledge and skills to plan, manage and execute projects on time and on budget, this course takes a deeper dive into project management theory and looks at both operational and strategic elements of project management. Suitable for: Staff who have experience with managing projects Duration: 1 day in person Course date: Monday 29 September 2025 Investment Member: $585.00 + GST = $643.50 | This is a detailed and immersive workshop designed to empower you with the skills and knowledge to harness the full potential of free AI software and programs easily available to you, and to understand more of Microsoft Copilot Pro. You’ll explore how to use free AIs safely, while understanding the difference between free and paid options currently within the market. This will include learning how to integrate AI-driven productivity tools into your daily tasks, discovering best practices for maximising efficiency, and diving into cutting-edge features of Microsoft Copilot. This Bootcamp will provide practical insights and real-world applications to elevate your productivity to new heights. Suitable for: All staff within local government who hold a general understanding of AI including principles, ethics and AI tools; especially suited for those who complete their work frequently on their computers. Duration: 9:00 AM - 1:00 PM Course date: Monday 28 July 2025 Investment Member: $285.00 + GST = $313.50 |
This one-day course is designed to cover the basic principles of managing projects to help you plan, control and organise activities to ensure that you are delivering successful projects every time. It is best suited for staff who may be new to managing projects or have not previously undertaken any formal project management training before. Suitable for: Officers, Coordinators and Team Leaders Duration: 1 day in person Course date: Monday 28 July 2025 Investment Member: $585.00 + GST = $643.50 |
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Currently taking Expressions of Interest Looking for a specific short course or want to secure your place for a courses next scheduled session? |
| In this course we will use everyday conflict situations with colleagues, managers and customers to improve your ability to handle the emotion and stress of conflict, think through the situation and resolve it with confidence. Suitable for: Officers at all levels Duration: 1 day in person Course date: Taking Expressions of Interest Investment Member: $585.00 + GST = $643.50 |
This course enables you to identify the dynamics at play where there is tension between needing to meet compliance requirements, meeting strategic objectives and maintaining strong customer relations within the community. Suitable for: Any staff providing internal or external customer service within a compliance/regulatory framework - eg. Customer Service Officers, General Inspectors, Regulatory Officers, Planning and Development Officers, Records Officers, IT Officers, HR Officer, Procurement Officers Duration: 1 day in person Course date: Taking Expressions of Interest Investment Member: $585.00 + GST = $643.50 | This course will provide you with the knowledge and skills to improve your time management approach to your daily and weekly workload—work smarter, not harder! You’ll dive into issues that are preventing you from reaching optimum effectiveness and develop a range of techniques and strategies to better manage your time and get more out of your day. Suitable for: Officers at all levels Duration: 1 day in person Course date: Taking Expressions of Interest Investment Member: $585.00 + GST = $643.50 |
Whether your retirement is approaching or is in the distant future, there are a few important things to consider to help enjoy a quality lifestyle now and to plan for the retirement you are working towards. Suitable for: Anyone who is keen to set goals and work towards a balanced lifestyle now and into their retirement.Duration: 3.5 hours Course date: Taking Expressions of Interest InvestmentMember: $273.00 + GST = $300.30 Non-member: $373.00 + GST = $410.30 Find out more | This course enables participants to develop skills and confidence in holding these conversations in an easy and comfortable environment. Participants are provided opportunities to engage with a new and contemporary approach. They will prepare for effective performance conversations in their workplace. Suitable for: Coordinators, Team Leaders, Managers and Executives Duration: 1 day in person Course date: Taking Expressions of Interest Investment Member: $585.00 + GST = $643.50 |
This course uses your own writing examples to demonstrate the use of Plain English principles and persuasive writing techniques. Suitable for: Officers, Coordinators, Team Leaders, Senior Managers Duration: 1 day In Person Course date: Taking Expressions of Interest Investment Member: $585.00 + GST = $643.50 | This course will provide you with an insight into your current communication, negotiation and influencing styles. Course facilitator, Gary Edwards, will share a range of tools and frameworks that will enable you to communicate more effectively in any situation. Suitable for: Leaders and Managers who want to improve their ability to speak with internal and external stakeholders, negotiate mutually beneficial outcomes and influence others through clear and confident communication. Duration: 1 day in person Course date: Taking Expressions of Interest Investment Member: $585.00 + GST = $643.50 |