When you engage with your community, you have an expectation of them. So do they of you. If there is not a clear definition of the expectation, each will adopt their own. Will they align? Are they reasonable? Can they be achieved?
We call this "the promise". Not a mysterious engagement concept but a master key to building public confidence in your organisation. Join Darren Keenan for this 45 minute OurSay webinar to help you build “the promise” and give you techniques to implement it.
Who should attend?
Community engagement practitioners, managers of community engagement practitioners, communications professionals, decision makers, and anybody with an interest in community engagement.
You may also be interested in other events in this series:
1 March: Engaging Citizens in Local Government Workshop 1: Communicating the value of the local government cause
1 March: Engaging Citizens in Local Government Workshop 2: Going from Opinion to Ownership: Designing online engagement for decision making
20 March: Webinar: Hecklers or Influencers? Identify, manage and leverage community outrage
10 April: Engaging Citizens in Local Government Masterclass 1: Responding to Community Feedback: The Art of Risk Communication
26 April: Webinar: Preventing Social Media Train Wrecks - 6 things you need to know
21 June: Engaging Citizens in Local Government Masterclass 2: Content is King: Creating interesting and relevant content to communicate your core messages
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