Overview

The LG Professionals SA Community Managers Network Conference is designed to address current issues and opportunities for Local Government in responding to the changing nature of communities, community services and community development.

Local Government is changing. The demand for services is increasing and revenue is becoming more stretched; our industry is increasing in complexity and residents are demanding increased accountability. Measuring performance is critical so that we can have access to data which allows us to establish baselines, benchmarks and goals. The right data will allow us to make informed decisions about performance and direct scarce resources towards areas of improving customer satisfaction.

Measuring in the community space is more than just numbers of participants, it is about measuring the social impact of programs and activities and the change in our communities.

The conference will delve into the what, when, why and how of measurement, and how data can inform effective decision making for the benefit of our communities.

Benefits of attending this conference

  • Enhance your understanding of the role of measurement in community development
  • Expand your local government networks
  • Keep your professional development current
  • Get out of the office and make time to think, reflect, plan and be inspired
  • Take away tools and tips to inspire you and inform future initiatives

    Previous attendees have said:

    • "A very valuable day. Often it can be difficult to justify the day away from 'normal business' but today has been extremely beneficial."
    • "The best community development conference I have been to. The speakers were outstanding."
    • "The content was incredibly useful for smaller councils like ours which don't have access to social planners."


    Key Dates

    The 2021 Community Managers Network Conference 'Made to Measure' was held on Friday 20 August 2021 at the Adelaide Convention Centre



    Resources


    > Download the full conference program





    Contact

     

      Megan Down
      Manager - Events
      e: megan@lgprofessionalssa.org.au
      p: 08 8224 2088 
     


      Chloe Lock
      Events and Administration Officer
      e: chloe@lgprofessionalssa.org.au
      p: 08 8224 2092


    2021 - Community Managers Network Conference 'Made to Measure'

    The 2021 Community Managers Network Conference ‘Made to Measure’ was held on Friday 20 August. Over 115 attendees from a range of levels of local government shared in the critical topic of measurement in our communities. As we strive to deliver value for our communities, being able to collect the right data in the right way is critical to informing decisions about performance and direct scarce resources towards areas of improving customer satisfaction.

    The program included a fantastic line up of speakers including Stephen Yarwood who gave us a snapshot to challenge our outlook of what the future will hold for our communities, Darren Button from Health Q Consulting broke down the essentials of output and outcome measures and how to develop them in a meaningful way, Barbara Binns presented a touching case study on the Weavers Program that demonstrated the need to develop a meaningful evaluation framework to capture the effectiveness of your program/initiative, our panel of Simon Faivel, Katherine Russell, Ross Womersley and myself provided different perspectives around measurement.

     

    Simon Faivel then joined us again to present a workshop on how to develop a measurement plan while avoiding the 7 pitfalls in outcomes measurement, Shona Reid, CEO of Reconciliation SA who presented on closing the gap and the need to amplify First Nation voices, and Sarah Zanker who used real data from local Executive level leaders and Elected Members to showcase how to present data into stories for your audience to relate to.

    The day would not have been possible without the team at LG Professionals SA who work so tirelessly to create such amazing development opportunities for our network.

    Carla Leversedge, Chair, Community Managers Network

    Download the 2021 Conference Program



    Mailing Address: 148 Frome Street ADELAIDE SA 5000   Phone: 08 8224 2080   Email: admin@lgprofessionalssa.org.au


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